Abuse Reporting

Mantrix accepts reports involving illegal content, malware, fraud, privacy violations, impersonation, and other abuse. Mantrix provides private zero-knowledge encrypted storage and cannot inspect plaintext file contents, so reports must identify the relevant account, object, manifest, or other target as specifically as possible.

Mantrix provides private zero-knowledge encrypted storage. Mantrix does not possess user decryption keys and cannot inspect, classify, search, or interpret plaintext file contents.

Users are solely responsible for ensuring that uploaded and stored data is lawful, does not violate third-party rights, and complies with applicable rules. Privacy is not permission to violate the law.

Mantrix may preserve, restrict access to, suspend, or purge specifically identified accounts or encrypted data objects when a valid request, infringement notice, or abuse report is sufficiently specific. Mantrix cannot comply with requests for plaintext contents or decryption keys it does not possess, and requests must identify the relevant account, object, manifest, or data target.

A useful report includes the reporter name and email, report category, a detailed description, any evidence text, and specific target identifiers. A report that does not identify a target may be marked as needing more information.

Reports may be submitted with the form below or sent to abuse@mantrix.cc.